Team & Careers

Team & Careers

Our teams are organized around customer touchpoints rather than internal functions, so each department takes direct ownership of customer issues.

Department Structure & Responsibilities

DepartmentResponsibilitiesContact Email
International Trade DepartmentHandles export inquiries, prepares quotations, contracts and documentation. Organized by region: Southeast Asia, Middle East, South America, Africa, CIS and Europe.sales@ugbsteel.com
Technical Support GroupProvides material selection guidance, standard cross-referencing, processing and inspection planning. Participates in technical clarification and manages quality disputes.tech@ugbsteel.com
Production Planning DepartmentSchedules production and confirms delivery dates. Coordinates rolling, finishing and processing, and manages lot-based production according to project milestones.plan@ugbsteel.com
Quality Control CenterResponsible for incoming raw material and outgoing finished product inspection, issuing quality assurance certificates and managing traceability. Coordinates third-party witness inspection.qc@ugbsteel.com
Logistics & DocumentationResponsible for space booking, container consolidation, loading control and documentation. Handles customs inspection and certificates of origin, and tracks in-transit and port arrival status.logistics@ugbsteel.com
After-Sales ServiceResponsible for coordinating goods receipt, receiving and closing quality complaints, and leading root cause analysis and corrective action follow-up.service@ugbsteel.com

Open Positions

PositionKey ResponsibilitiesWhat We Look For
Foreign Trade Sales (Southeast Asia / Middle East)Regional customer development and follow-up, quotations and contract executionAble to read technical specifications and willing to work a long-term existing market
Technical Support EngineerMaterial selection guidance, standard cross-referencing, processing planning and quality dispute managementBackground in metallurgy or materials science, with hands-on experience
Logistics & Documentation OfficerSpace booking, container consolidation, loading control, export documentation and complianceFamiliar with L/C terms and major export port procedures
Production Planning OfficerProduction scheduling and delivery date confirmation, coordinating rolling and processingSensitive to delivery deadlines, prefers data-driven decisions
Send your resume tohr@ugbsteel.comUse the subject line "Position + Name + Years of Experience". We will respond within one week on whether to schedule an interview.

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