Team & Careers
Team & Careers
Our teams are organized around customer touchpoints rather than internal functions, so each department takes direct ownership of customer issues.
Department Structure & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Department | Handles export inquiries, prepares quotations, contracts and documentation. Organized by region: Southeast Asia, Middle East, South America, Africa, CIS and Europe. | sales@ugbsteel.com |
| Technical Support Group | Provides material selection guidance, standard cross-referencing, processing and inspection planning. Participates in technical clarification and manages quality disputes. | tech@ugbsteel.com |
| Production Planning Department | Schedules production and confirms delivery dates. Coordinates rolling, finishing and processing, and manages lot-based production according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Responsible for incoming raw material and outgoing finished product inspection, issuing quality assurance certificates and managing traceability. Coordinates third-party witness inspection. | qc@ugbsteel.com |
| Logistics & Documentation | Responsible for space booking, container consolidation, loading control and documentation. Handles customs inspection and certificates of origin, and tracks in-transit and port arrival status. | logistics@ugbsteel.com |
| After-Sales Service | Responsible for coordinating goods receipt, receiving and closing quality complaints, and leading root cause analysis and corrective action follow-up. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | What We Look For |
|---|---|---|
| Foreign Trade Sales (Southeast Asia / Middle East) | Regional customer development and follow-up, quotations and contract execution | Able to read technical specifications and willing to work a long-term existing market |
| Technical Support Engineer | Material selection guidance, standard cross-referencing, processing planning and quality dispute management | Background in metallurgy or materials science, with hands-on experience |
| Logistics & Documentation Officer | Space booking, container consolidation, loading control, export documentation and compliance | Familiar with L/C terms and major export port procedures |
| Production Planning Officer | Production scheduling and delivery date confirmation, coordinating rolling and processing | Sensitive to delivery deadlines, prefers data-driven decisions |
Send your resume tohr@ugbsteel.comUse the subject line "Position + Name + Years of Experience". We will respond within one week on whether to schedule an interview.
Related Pages
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